BI Architecture Identify the relationships among BI applications components. Examine the major components of the Oracle® BI applications architecture. Create an OBIEE (Oracle® Business Intelligence Enterprise Edition) dashboard mockup.

BSA 550 Customer Relationship Management Entire Course

Project Planning and Deployment

Create a deployment plan.
Examine BI application customizations methods and issues.
Investigate BI project planning and deployment methodologies.

BI Futures

Examine the future of BI.
Investigate BI best practices.
Formulate a BI/CRM implementation plan.

Oracle® BI Application: CRM

Investigate sales, service, and contact center analytics.
Investigate customer relationship management (CRM) drivers and challenges.
Create a CRM data model.

Oracle® BI Application: Data Warehouse

Construct a data warehouse repository.
Investigate data warehouse drivers and challenges.
Investigate the guiding principles of data warehouse architecture.

BI Architecture

Identify the relationships among BI applications components.
Examine the major components of the Oracle® BI applications architecture.
Create an OBIEE (Oracle® Business Intelligence Enterprise Edition) dashboard mockup.

Business Intelligence Overview

Investigate Business Intelligence (BI) drivers and challenges.
Examine BI applications.
Create a business case for BI.

 
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